PL-7008 empowers learners to design and deploy intelligent conversational agents using Microsoft Copilot Studio, transforming how organizations automate interactions and processes.

This in-depth course guides participants through the full lifecycle of chatbot creation—from building conversations and configuring topics to integrating backend systems via Power Automate and Dataverse.

With practical labs and real-world scenarios, learners gain hands-on experience using generative AI to craft dynamic dialogues, personalize interactions with custom entities and variables, and extend capabilities through action calls and plugins. The curriculum emphasizes best practices in user experience design, security, lifecycle management, and solution governance to ensure agents are scalable and enterprise-ready.

By the end of the course, participants will be equipped with the technical and architectural skills to create copilots that enhance productivity, streamline operations, and deliver intelligent support across teams and departments—making PL-7008 a vital step toward building AI-powered solutions on the Power Platform.